Strategic Processes
Strategic Management (DE)
| Code | Procedure | Approval |
|---|---|---|
| DE-01 | Strategic planning and development | 19/12/2022 |
| DE-02 | Monitoring and measurement | 11/12/2023 |
| DE-03 | Management System Review | 18/12/2024 |
Quality management and continuous improvement (MC)
| Code | Procedure | Approval |
|---|---|---|
| MC-02 | Complaints, Suggestions and Congratulations Management | 18/12/2024 |
| MC-05 P1 | Stakeholders satisfaction measurement | 04/06/2021 |
Key Processes
Academic Management (AC)
| Code | Procedure | Approval |
|---|---|---|
| AC-01 | Admission, evolution and expedition of official degrees | 18/12/2024 |
Teaching (DO)
| Code | Procedure | Approval |
|---|---|---|
| DO-0101 | Design, verification, modification and accreditation of official degrees | 11/12/2023 |
| DO-0102 | Monitoring and improvement of degrees | 11/12/2023 |
| DO-0103 P1 | Degree suspension and termination | 05/11/2013 |
| DO-0201 P1 | Teaching planning and development | 31/10/2017 |
| DO-0202 P1 | Promotion of the degrees | 05/11/2013 |
| DO-0203 P1 | Student Orientation and attention to students with specific needs of educational support | 08/07/2021 |
| DO-0204 | External Internships Management | 18/12/2024 |
| DO-0205 P1 | Mobility Management | 05/11/2013 |
| DO-0301 P1 | Public information and accountability | 04/06/2021 |
Support Processes
Staff Management (PE)
| Code | Procedure | Approval |
|---|---|---|
| PE-01 P1 | Administrative and Service Staff Management | 31/10/2017 |
| PE-02 | Teaching Staff Management | 11/12/2023 |
Document Management (XD)
| Code | Procedure | Approval |
|---|---|---|
| XD-01 | Documents and Registries Control | 11/12/2023 |
Infrastructure and Work Environment Management (IA)
| Code | Procedure | Approval |
|---|---|---|
| IA-01 | Material resources and services management | 08/07/2021 |